Privacy Policy

Elevate Flooring (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, contact us, or use any of our services.

By interacting with Elevate Flooring, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal information:

Personal Information Provided by You

• Name

• Email address

• Phone number

• Address (when needed for installation, estimates, or delivery)

Automatically Collected Information

When you interact with our website or online content, certain information may be collected automatically through third-party tools such as Google and Meta, including:

• Device information

• IP address

• Browsing behavior

• Interaction with ads

We do not collect or store payment information online.

2. How We Use Your Information

We use your information to:

• Contact you regarding quotes, installations, orders, or customer service

• Schedule visits, consultations, and installation services

• Send important updates or promotional communications

• Improve customer experience and service efficiency

• Analyze website performance and marketing results

3. Marketing & Communications

By providing your email or phone number, you agree that we may send:

• Appointment reminders

• Project updates

• Promotional messages

• Follow-up communications

You may opt out of promotional emails at any time by contacting us.

4. Information Sharing

We do not sell or rent your personal information.

We may share data only with trusted service providers who assist us in business operations, such as:

• Google (analytics, advertising tools)

• Meta (advertising tools)

• Email or SMS communication tools

These companies are authorized to use your information only as needed to provide their services to us.

5. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on local laws, you may have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of your data, except when required for legal or operational purposes

• Opt out of marketing communications

To make a request, contact us at:

📧 elevateflooring2025@gmail.com
📞 (407) 946-4293

7. Data Retention

We keep your personal information only as long as necessary for:

• Completing installations or orders

• Legal requirements

• Customer support

• Business operations

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

9. Third-Party Links

Our website or online content may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted with a revised “Last Updated” date. Continued use of our services indicates acceptance of any updates.

11. Contact Information

If you have questions about this Privacy Policy or how we handle your information, contact us:

Elevate Flooring
Email: elevateflooring2025@gmail.com
Phone: (407) 946-4293
Florida, United States