Terms & Conditions

Welcome to Elevate Flooring. By visiting our store, requesting a quote, or using any of our services, you agree to the following Terms and Conditions. Please read them carefully.

1. Company Information

Elevate Flooring operates in the State of Florida, United States, offering floor sales and professional installation services.

Contact Information:
Email: elevateflooring2025@gmail.com
Phone: (407) 946-4293

2. Services Provided

Elevate Flooring offers:

• Sale of flooring materials

• Professional flooring installation

• On-site measurements and product recommendations

No online payments are processed. All payments are handled in person at our physical location or through methods agreed upon directly with the customer.

3. Customer Responsibilities

Before installation, customers are responsible for ensuring:

• Accurate room measurements

• The area is accessible, clean, and prepared for installation

• Any pre-existing issues (such as moisture, subfloor damage, or leveling needs) are disclosed to our team

After installation, Elevate Flooring is not responsible for:

• Damages caused by improper use, accidents, moisture, or external factors

• Alterations or repairs performed by third parties

4. Warranties

Elevate Flooring provides no additional warranties beyond those offered by manufacturers or suppliers. Installation quality is guaranteed solely for workmanship as communicated by the installer at the time of service.

5. Payments

All sales and service payments are made in-store or directly with an Elevate Flooring representative. No payments are collected through the website or online systems.

6. Exchanges, Returns & Cancellations

Policies related to exchanges, returns of unused products, and order cancellations must be discussed directly with the salesperson prior to purchase.

Customers are responsible for confirming all product selections before finalizing the order.

7. Data Collection & Communications

Elevate Flooring may collect basic customer information such as:

• Name

• Email address

• Phone number

This information is used for scheduling, communication, service updates, and promotional messages.

We may use third-party tools such as Google and Meta for analytics and marketing purposes.

By providing your contact information, you consent to receiving emails or calls related to services, quotes, or promotions.

8. Limitation of Liability

Elevate Flooring is not responsible for indirect, incidental, or consequential damages. Our liability is limited to the amount paid for the specific service or product related to the claim.

9. Changes to These Terms

Elevate Flooring reserves the right to update or modify these Terms & Conditions at any time. Continued use of our services means you accept any changes.